Have a tax question and want a real person to talk to?


March 18, 2026 12:31 PM CT
By: Laura McKenna
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Doing your taxes should not be as confusing as it is but here we are! Ever wish you could just ask a quick question to a real person and not some stupid AI chatbot that doesn’t even come close to giving you what you’re looking for?
Problem solved!
There are local places called Taxpayer Assistance Centers. (TACs, for sort.)
For our WCFW listeners, there’s one in Eau Claire real close to the Downtown YMCA and the Masonic Ballroom.
For our St. Croix Country listeners heading in the opposite direction into Minnesota, there’s one in St. Paul and another Bloomington.
And they’ll be open even more for us.
The IRS announced it is extending weekly office hours at more than 200 Taxpayer Assistance Centers (TACs) across the country, giving taxpayers additional time to receive in-person assistance during the filing season.
We have until April 15th to submit our returns but the extended weekly hours will remain available through April 30th.
In addition, many TACs are now open on select Saturdays to provide in-person assistance. During these special Saturday hours, you can get help with most services offered at TACs, except for making cash payments.
Find the extended Saturday hours here: IRS face-to-face Saturday help | Internal Revenue Service
So if you have questions about some of the new tax deductions on tips, overtime pay, car-loan interest and enhanced deductions for seniors, you can now ask a real person, in-person, instead of a dumb AI chat-bot that just leads you in circles and confuses you more. Can you tell I’ve about had it with those?
Find the closest TAC to you: IRS Local Office Locator | Internal Revenue Service
Want to contact Laura McKenna? She’d love to hear from you! Email anytime: Laura.McKenna@civicmedia.us
And tune in weekdays starting at 10am to St. Croix Country & WCFW!

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